Terms and conditions of use

Legal terms and conditions

The following are the conditions of use of the web service and the conditions of sale and contracting. Therefore, the purpose of these conditions is to regulate the legal relations that may arise between the owner of the website, ALLIUMSOMA S.L. (which uses BONROSTRO AND AJO NEGRO BONROSTRO as trademarks), and users who register on the website in order to purchase items through the website or make any type of query. Specifically, they determine the rights and obligations of both parties both in the use of the website and as a consequence of the acquisition by users of any of the articles offered therein.

The present conditions of use of the web service, sale and contracting have been drawn up in accordance with the provisions of the Organic Law on the Protection of Personal Data 15/1999, Law 34/2002 on information society services and electronic commerce, Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, Law 23/2003, of 10 July, on Guarantees in the Sale of Consumer Goods, Law 7/1996 on the Regulation of Retail Trade, as well as any other legal provisions that may be applicable.

For any questions or doubts you may have, you can contact us through our telephone number +34 957348000, or by sending an email to atencioncliente@bonrostro.com.

These terms and conditions and all other legal notices and privacy and cookie policies were approved and published on 14 June 2016.

Making enquiries

By sending a query to ALLIUMSOMA S.L., the user accepts that his/her data will be included in the files of ALLIUMSOMA S.L. for the purpose of managing the query. You also agree, in accordance with our privacy policy, that your data may be used to send you a reply to your query and to send you commercial information that may be of interest to you.

We inform you that enquiries sent to ALLIUMSOMA S.L. will be answered as soon as possible, but we cannot guarantee that all messages will be answered, especially if you have entered any of your details incorrectly.

Features of the articles available on the website

The items offered on this website are only available for delivery to mainland Spain. The articles meet the characteristics and prices stated and stipulated on the website itself. Items will be on sale while stocks last, in which case they will be immediately removed from the website or it will be specifically stated that they are out of stock. The prices of the articles are those that appear together with the description of the article on the website itself and are fixed in euros, including VAT, unless there is a typing or typographical error. The prices do not include the shipping costs of the article. The characteristics of the article are those shown on the website, in no case ALLIUMSOMA S.L. is responsible for the differences that may exist between the original product and the photograph shown on the website, taking into account that such differences may be due to the light, character of the monitor on which the page is viewed etc…

Conclusion of the Contract

In order to purchase the articles offered on this website, you must identify yourself and register at the time of purchase or you must have registered as a user beforehand. By registering, the user accepts the conditions established in the legal notice and in the privacy policy of ALLIUMSOMA S.L. The user must choose a password that is not easily decipherable by third parties. To make the purchase, the user will choose the products and include them in the “shopping cart”, once they have been chosen, they will be able to make the purchase. Once the order form has been duly completed, the user has expressly accepted these contracting conditions and payment has been formalised, an e-mail will be sent to the address provided by the user in his/her account, accepting the order and informing him/her of the delivery period and conditions. The purchase contract shall not be deemed to have been concluded until the user receives the e-mail sent by the owner of www.ajonegrobonrostro.com confirming the order. For legal purposes, the place of conclusion of the contract is considered to be the address of ALLIUMSOMA S.L. at C/ Imprenta de la Alborada nº 239, 14014 Córdoba.

Payment of the price and shipping costs

The price of the items will be at all times as set out on this website. The price is fixed in Euro and includes VAT, but does not include the shipping costs of the product. These shipping costs will be added at the time of placing the order, and will be included in the total cost of the order and may vary depending on the weight, size or number of products purchased.

To formalise payment, once you have filled in the order form with the products you wish to purchase, you must authorise payment for the total amount of the purchase (including VAT and shipping costs), by credit card or Paypal. VISA, MASTER CARD, 4B, MAESTRO 4B cards are accepted. Once payment has been made, ALLIUMSOMA S.L. will send an email to the buyer (user) confirming the order and informing them of the delivery date. In the event that the payment is not formalised (either due to an error on the website or because the payment has not been authorised by the bank), the contract cannot be completed and no obligation may arise for the owner of the website, and the order will not be understood to have been placed by the user.

Shipping and delivery conditions

ALLIUMSOMA S.L. undertakes to deliver the products purchased by the user within a maximum period of 72 hours from the sending of the order confirmation e-mail. Delivery will be made to the address designated by the user (buyer) on the order form, who will be responsible for any error that may prevent the correct delivery of the products.

Withdrawal and return of products

The buyer may withdraw from the contract, at any time and for any reason, within seven days of receipt of the product. To this end, you must contact the owner of the website within this period, either via the e-mail address atencioncliente@bonrostro.com in order to notify them of your wish to withdraw from the contract and you must proceed to send the goods to the postal address: ALLIUMSOMA S.L. in Parque Científico Tecnológico de Córdoba, Edificio Aldebarán M4-6, 14014 Córdoba immediately and in their original packaging. The shipping costs generated as a result of the return due to withdrawal will be charged to and at the expense of the buyer in all cases. Once the goods have been received, the condition of the goods will be checked and the price of the products will be refunded only if the returned items are in perfect condition. The refund of the price of the returned products shall be made within ten days of receipt of the goods and once the condition of the goods has been checked.

In the event that the items purchased are in poor condition or are defective or the package is damaged or in poor condition, the buyer must contact ALLIUMSOMA S.L. within 24 hours of receiving the product, communicating this to ALLIUMSOMA S. L., who will take the necessary steps to replace it with a new one at no additional charge or to refund the purchase price and shipping costs. L. either by telephone, email or via the contact form, who will take the appropriate steps to replace it with a new one at no additional charge or to refund the purchase price and shipping costs, if applicable, within a maximum period of ten days. In this case, the shipping costs generated as a result of the return of the defective product shall be borne by ALLIUMSOMA S.L. The products are always sent perfectly packaged, so that, if the package is received with damage, breakage or defects, the buyer must note them on the delivery note and notify the seller within the period and in the manner indicated above in order to be compensated within a maximum period of ten days from the return of the product.

Responsibility of the website owner

ALLIUMSOMA S.L., as owner of this website, shall only be liable for damages caused as a result of its negligent or wilful misconduct. Under no circumstances shall it be liable when the non-fulfilment or delay in the fulfilment of any of the obligations assumed by virtue of these contracting conditions is the result of a fortuitous event or as a consequence of force majeure. Force Majeure shall include any act, event, omission or accident which is not reasonably foreseeable or, if foreseeable, is beyond our reasonable control and is not avoidable, including but not limited to the following:

Strikes, lockouts or other industrial action.

State of alarm, emergency or siege.

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

Inability to use public or private telecommunications systems.

Strike, breakdown or accident preventing the use of any type of transport.

It shall be understood that the obligation of ALLIUMSOMA S.L. to fulfil the contract is suspended for the entire period during which the cause of force majeure continues. ALLIUMSOMA S.L. is not liable for any damages that may arise for the user or third parties as a result of the misuse of the product or the negligence of the user or third parties.

The products offered on the website have the legal guarantee provided for in Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, and any other legal provisions that may develop it.

Obligations of users

In general, the User undertakes to comply with these General Conditions, as well as to comply with the warnings or instructions for use contained therein or on the website and to always act in accordance with the law, good customs and the requirements of good faith, using the diligence appropriate to the nature of the service they enjoy, refraining from using the website in any way that may prevent, damage or deteriorate the normal operation of the same, the property or rights of the owner of www.ajonegrobonrostro.com or of other Users or of any third party.

Specifically, and without this implying any restriction to the obligation assumed by the User in general in accordance with the above, the user undertakes, in the use of the website, as well as in the purchase of the Products, to:

To provide truthfully the data supplied to the owner of the website and to keep them updated.

Not to enter, store or disseminate on or from the website information or material that is defamatory, libellous, obscene, threatening, xenophobic, incites violence or discrimination on grounds of race, sex, ideology, religion or that in any way violates the form, public order, fundamental rights, public freedoms, honour, privacy or image of third parties and, in general, current legislation.

Not to introduce, store or disseminate through the website any computer programme, data, virus, code, hardware or telecommunications equipment or any other electronic or physical instrument or device that may cause damage to the website, to any of the Services, or to any of the equipment, systems or networks of ALLIUMSOMA S.L., users or third parties.

To properly safeguard their user name and password, as identifying and enabling elements for access to the purchase of products, undertaking not to cede their use or allow access to them to third parties, assuming responsibility for any damages that may arise from the improper use of the same.

Not to carry out advertising, promotional or commercial exploitation activities through the website, not to use the contents and in particular the information obtained through the website to send advertising, send messages for direct sales purposes or for any other commercial purpose, nor to collect or store personal data of third parties.

Not to use false identities or impersonate others in the use of the website or in the use or purchase of any of the products, including the use of passwords or access codes of third parties or in any other way.

Not to introduce, store or disseminate through the website any content that infringes the intellectual or industrial property rights or business secrets of third parties, or in general any content of which it does not hold, in accordance with the law, the right to make it available to third parties.

Communications and notifications

For the purposes of these Conditions of Use and Contract and for any communication that may be necessary between users and ALLIUMSOMA S.L., users should contact ALLIUMSOMA S.L. by e-mail to the address atencioncliente@bonrostro.com or by post to ALLIUMSOMA S.L. at C/ Imprenta de la Alborada nº 239, 14014 Córdoba.

ALLIUMSOMA S.L.’s communications with the user will be carried out in accordance with the data provided by the user when registering as a user on the website or the data provided in the contact form, either at the postal address or at the e-mail address provided by the user.

Applicable law and jurisdiction

This contract shall be governed by Spanish law, which shall be applicable in all matters not provided for in this contract regarding interpretation, validity and performance. In the event of any dispute or claim between the parties relating to the performance or content of these Conditions, the parties shall negotiate in good faith to attempt to resolve such dispute or claim within a maximum of one month from the date on which either party formally notifies the other that the dispute has arisen or gives notice of the claim. In the event that the discrepancy or claim is not resolved within the maximum period indicated, the parties submit to the Courts and Tribunals to which they are entitled by law.

Declaration of invalidity of the clauses

If any of the clauses included in these conditions is declared totally or partially null and void or ineffective, such nullity shall only affect that provision or that part of it which is null and void or ineffective, and the conditions stipulated shall continue to apply in all other respects.